1. We are Friendly and Helpful

The staff at Clock's are great people to work with. We know that things can be pretty tough when a death happens and we will make everything as easy as possible for you. No request is out of line and chances are we've already thought of it and are working on it.

2. We Listen To Your Needs and Desires

At Clock's, we ask lots of questions. Then we really listen to the answers. That's the best way to find out what it is that you need and how we can make that happen. No judging. No strict rules. Just open conversation and honest helpful answers.

3. We Provide a Total Solution

We do it all at Clock Life Story Funeral Home. From pre-planning a service ahead of time, to the visitation and service, to the reception afterwards, to helping you transition to life after a death; the staff at Clock’s is here for you. There is no need for you to go to multiple places and deal with lots of different people. We coordinate everything; Speakers, Ministers, Musicians, Facilities, Flowers, Catering, Transportation, Printing, Videos, Equipment, Insurance, Social Security, Veterans and more.

4. We Understand Your Situation & Your Family

In some ways, each family is unique. But in many ways families are very similar. After 110 years in this business we have seen plenty. Our experience with all types of family dynamics makes us experts at dealing with all sorts of situations. We’re good at bringing people together, calming the waters and creating the kind of events that are just right for you and your family. Your family is probably a lot more normal than you may think.

5. The Life Story Experience

At Clock Life Story Funeral Home one of our main jobs is to help capture the Life Story of a loved one that has died. Through a comfortable couple of hours we gather stories, memories, photos and feelings. Then our staff and the people at The Life Story Network turn it all into a wonderful printed Life Story Folder and Video in addition to other custom products. A Memory Page is created at www.lifestorynet.com where everyone can read the Life Story, view the video, leave a memory and upload photos. At the service, the Life Story is included to make the event one that touches the hearts of everyone that attends.

6. Value for your Dollars

These are tough economic times. We all need to get the most out of the dollars we spend. At Clock’s, we promise to deliver very personal and attentive service, the best and most innovative products available, facilities designed to meet your every need, all at very competitive prices. We can custom design a service to meet any budget. And you’ll never feel like you are locked into a pre-packaged plan or pressured into unneeded purchases.

7. The Clock Family Operates It’s Own Crematory

Operating our own crematory ensures that we are in control of the whole process from beginning to end. Our identification and tracking process guarantees that cremated remains returned to you are that of your loved one.  Phoenix Crematory, located just one block from the intersection of Sherman and Seaway Drive in Muskegon, is owned and operated by Jodi Clock and her son Brett Wright. It is the newest and most modern crematory in the West Michigan area and includes a comfortable living room setting where family can view the start of the cremation process if they so desire.